From Chaos to Harmony: The Dual Nature of Community Management
summary
Over six years of community management experience and nearly $10,000 raised for charity inform practical advice: expect high turnover from harassment, security risk, constant pings, burnout, limited career growth and being miscast as a personal assistant; plan safety and clear job scope. Recruit with five recruitment strategies (forums, social, job boards, events, word of mouth) and start community ~1 year before launch. Organization tactics that demonstrably work for neurodiverse managers include alarms + weekly prep + an accountability spreadsheet.
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chapters (8)
- 0:00Community management intro
- 1:27Community manager duties
- 9:19Bright side of community
- 16:29Dark side of community
- 31:39Finding the right manager
- 41:59Retention strategies
- 47:19Personal org tips
- 56:13Q&A
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