Scaling Communities to Be More Inclusive
summary
Defines community by shared struggles, recommends weekly meetings and public channels like Discord server or Slack for instant help, and cites a moderation effort that scales a Discord to 25,000 users in under a month. Advises splitting roles (social, technical, marketing), recruiting active members as leads, running mentorships and scholarships, using surveys to capture facilitated vs unfacilitated needs, publishing a code of conduct with an emergency point of contact, and handling conflicts by hearing both sides and enforcing rules.
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chapters (9)
- 0:00Introduction
- 1:11Define a community
- 2:40What is your mission
- 3:34What do members look for
- 6:20Making your community future proof
- 8:01Importance of diversity
- 9:34Who might be excluded
- 11:20Handling negative scenarios
- 12:27Designing community needs
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