Scaling Communities to be more Inclusive
summary
Defines community by a shared struggle — newcomers overwhelmed by a large codebase and unsure where to start — and shows concrete responses: run weekly office hours, create beginner-friendly labels and mentorship tracks, split volunteers into socials/technical/marketing teams, and enforce a Code of Conduct with a listed point of contact. Uses Discord, Slack, mailing lists and surveys; reports Discord scaled to ~25,000 in under a month and cites diversity scholarships as a practical inclusion tool.
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chapters (10)
- 0:00Introduction and background
- 1:30Defining community and mission
- 4:01Effective communication in communities
- 6:26Making communities future proof
- 8:09Importance of diversity and inclusion
- 9:51Barriers to inclusion and accessibility
- 11:37Handling negative scenarios
- 12:39Designing for community needs
- 15:23Code of conduct and rules
- 16:47Summary and Q&A
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