You're a Community Manager? But What Do You REALLY Do?!
summary
Manages contributor onramps and maintainer churn by maintaining contributor guides, codes of conduct, and running contributor summits; runs events logistics with Asana templates for conferences and meetups, automates Slack meeting reminders and schedules social posts with TweetDeck. Tracks project health with a twice‑yearly VMware-style metrics audit that ignores vanity metrics and flags doc gaps and maintainer responsiveness. Builds outreach like ambassador programs and contributor‑of‑the‑month, ships physical swag (custom Azure bike bells, orange hats) to drive engagement, and centralizes GitHub/Slack triage to keep PRs and questions from piling up.
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chapters (7)
- 0:00Start
- 1:51Maintainer and Contributor Experience
- 3:49TAG Contributor Strategy
- 6:02Events
- 11:04Social Media/Communications
- 13:17Project Health
- 16:24Conclusion KEY TAKEAWAYS
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