From accessibility compliance to inclusive design
summary
Barclays reframes accessibility as inclusive design with concrete moves: an ambition to be the most accessible FTSE100 company, 90% of transactions now digital, and mainstream features like 80% of ATMs speak plus high‑visibility debit cards and a signed video BSL service. The program shrinks 50 checklist controls down to 10 core controls, deploys enterprise tooling (CI JavaScript library, automated crawlers and production checks), and runs an Accessibility Academy to train developers and embed accessible design into product patterns and releases.
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chapters (18)
- 0:00Intro
- 6:10Accessibility is a destination
- 8:13Our ambition
- 9:25Defining accessibility
- 10:31The road to accessibility
- 12:44Three things you need
- 14:41Inspiring hearts
- 18:26Mythbusting
- 20:11Education
- 25:49Enabling hands
- 33:31Inclusive design
- 36:57Are we there yet
- 39:23Contact David Caldwell
- 41:19Is there a market for accessibility
- 43:57Barclays ambition
- 46:56How do you measure accessibility
- 49:08Continuous integration and automated testing
- 50:16Conclusion
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