Connecting communities for inclusion
summary
Access Chat runs a 30 minute video interview then a 60 minute Twitter Q&A and proves social media can build real communities that convert to offline events and corporate engagement. Analysis of the Twitter firehose (Nov 2016–Jan 2017) using Right Relevance and graph metrics finds topic connectors by betweenness centrality and shows a small group amplifies messages across flocks. The project reports two billion impressions since 2015, 500,000 direct mentions from ~19,000 authors, and measurable business and campaign wins.
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chapters (31)
- 0:00Introduction
- 2:08Debra Ruh
- 3:52Why social media
- 7:12Introducing Antonio Santos
- 8:46Introducing Access Chat
- 9:51Access Chat mission
- 10:48Business Disability Forum
- 12:12Neils strengths
- 13:15Access Get
- 14:02Paralympics
- 14:33Social Media
- 15:14Impact on lives
- 16:39Hack Access Dublin
- 17:33Learning
- 19:01Analytical
- 19:51Big Data
- 20:17Networks
- 21:14Write Relevance
- 22:33Accessibility Tribe
- 23:52Report
- 24:13Graph
- 25:29Graph theory
- 26:27Top themes
- 27:50Search interface
- 28:30C clout
- 31:09Ranking
- 34:19Reach vs Rank
- 35:16Connecting communities for inclusion
- 38:31Managing social media
- 40:42Social media engagement
- 43:29Access Chat
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