Panel Discussion Led by – Nicole Forsgren
summary
Panelists argue that change starts with concrete experiments not grand plans, recommending pick one small experiment and measure if it moves the needle; Netflix describes a microservice model with daily pushes, a red black deployment rollout for safe rollbacks, and deep dependence on AWS services: EC2 S3 SQS SNS RDS EMR. Case studies include forcing teams to complete real customer signup/billing flows to shift mindsets, a telco shopping exercise that rewired leadership assumptions, and VC diligence that scales from $100K to $100M depending on deal size.
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chapters (11)
- 0:00Overcoming implementation barriers
- 1:45Lean as a people strategy
- 2:39Challenges of scale and decoupling
- 3:28Digital transformation drivers
- 5:50Thinking big versus acting small
- 8:08Determining customer value
- 9:22Venture capital and investment
- 11:37Customer experience techniques
- 14:18Cloud infrastructure strategies
- 17:10Value stream mapping
- 20:04Business models and pricing
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