~/talk

User Adoption as Proxy for Business Benefit Realization

on YouTube 27m
Talkat GOTO Copenhagen 2021 · 2021-11-08..11-12· [engineering-leadership]

speaker

name:Troels Fleckenstein
links:none on file

resources

video:https://youtu.be/DdxDoODU5U8
slides:none on file

summary

Companies see 70% of software deployments fail from poor adoption and 15–20% of IT investments go wrong, costing this org about €20–25M a year. A four‑app field service app cluster gains steady use while a prizewinning site planner with a backend crane route supercomputer wins awards but shows near‑zero uptake and is being retired. Adoption tracking uses active log on and mobile function logs to correlate features with value and guide invest versus sunset decisions.

AI-written summary · about

chapters (9)

  1. 0:00Intro
  2. 2:36Why companies fail to get value from software
  3. 5:04Less is more: https://youtu.be/1y32OpI2_LM
  4. 8:03Adoption rate
  5. 9:27Learn from 2 great innovations
  6. 14:43Adoption is king
  7. 17:33Adoption monitoring
  8. 24:12Where to go from here?
  9. 26:32Outro

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