Eliminating Unconscious Bias Through UX Design
summary
Workshop claims unconscious bias can be reduced by changing design practice and shows concrete steps: flip the narrative on user personas, add diverse use cases (one surprising failure is first‑name validation that rejects names like "Ji mi"), run quick paper prototyping and Balsamiq tests, hold teams accountable for inclusive requirements, and vet language models with varied dialects — a simple natural‑language prototype proves the approach and surfaces assumptions that otherwise persist.
AI-written summary · about
chapters (16)
- 0:00Intro
- 0:32About Digital
- 0:43The Trifecta Philosophy
- 1:12Who is Rakia Finley
- 2:42Who is Marcus Finley
- 3:35What is Unconscious Bias
- 7:39Unconscious Bias Experiment
- 14:06Discussion
- 16:43Our realization
- 17:32Take responsibility
- 18:02Implicit bias
- 26:10Experience bias
- 27:19Activities
- 28:27Use Cases
- 30:26Development Process
- 31:35Prototyping
related talks
24mEliminating Unconscious Biases in Technology Through...
54mFrom Bystander to Responsible: Halting the Impact of Racist Bias in UX
55mFrom observer to responsible: stopping the impact of racist biases in UX
25mNavigating Unconscious Bias
39mBecoming Conscious of Our Unconscious Bias in Design
22mNothing for Us, Without Us; Breaking Unconscious Bias in Building Products
20mInclusive design as the new norm
05mNavigating Unconscious Bias in Open Source Communities