From Bystander to Responsible: Halting the Impact of Racist Bias in UX
summary
The talk examines racist bias in user experience design, citing examples like failed facial recognition, offensive image search results, and smart car perception errors that endanger Black people. It proposes a multi-faceted approach to fix systemic UX problems—covering semantics, persona creation, personal narratives and historical context—to prevent products and organizational practices from excluding or amplifying inequalities.
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chapters (30)
- 0:00Introduction and presentation
- 1:48My story with racism
- 5:55The example of Rokhaya Diallo
- 7:52The Louis Vuitton contest
- 8:58The connected luggage
- 10:22The playlists
- 12:45The aesthetics
- 13:32Ethnic inclusivity
- 15:03Who raises their hand?
- 16:44Experiences have been designed for you
- 18:09A journey through humanity
- 19:13The Tamoco tattoo
- 20:09The iPhone’s Face ID
- 20:57Other examples
- 22:22Creole
- 23:43Facial recognition
- 24:40Asian populations
- 26:17Promoting diversity
- 28:14Special characters
- 29:56The name generator
- 30:25Not everyone reads from left to right
- 31:52Not everyone has access to a computer
- 34:17Good consent forms
- 36:07Cultural erasure
- 37:55Institutional power
- 40:32The impact of ATS
- 42:32Health inequalities
- 43:54Inclusion in engineering studies
- 46:54How to become anti-racist?
- 52:15A disturbing use case?
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