"Don't Make Me Feel Stupid" - A. User
summary
Argues that UI decisions must avoid making users feel stupid and gives concrete fixes not platitudes: Outlook shutdown dialog forces a useless “Yes” choice, Twitter’s retweet exists because users invented it for three years before it landed, shows a CSV export putting true false where humans expect yes no, recounts a missed-flight £1,500 booking mistake from careless date handling, describes saving drafts/undo as the real fixes, and celebrates simple affordances like swapping high/low dates automatically.
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chapters (21)
- 0:00Who is Liam Westley?
- 1:20This is not the path you are looking
- 2:15More than one path
- 4:48Regional UX ... the UK is horrified
- 5:17Chinese stock market boards
- 6:07Embrace the different paths
- 8:00Don't force users to make pointless cho
- 9:14Too much information?
- 9:46Too much information - overload
- 11:17Too much information - geeky
- 14:47Too much information - solved
- 16:05Too little information
- 19:39Android settings ... Gingerbread ZTE B
- 20:49Android settings ... Jellybean Acer
- 21:44Android settings ... KitKat Nexus 7
- 22:24Android settings ... Lollipop Nexus
- 25:25Consistency-application or platfor
- 27:08Surprise your user-Siri and Cortan
- 32:43Get friendly with your designer
- 36:16Affordance-Push Me, Pull Me
- 37:58Takeaways
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