How a hit on the head made me into a better leader
summary
A bicycle crash on Sept 20 leads to a slow subdural hematoma revealed after a CT scan and drilled two holes to evacuate blood, with symptoms worsening after COVID on Oct 1 and a driving episode on Nov 18. Diagnosis comes from mapping knowns/unknowns, replacing linear 5-Whys with a fishbone RCA, and feeding structured facts to an AI chatbot which suggests Cushing’s triad. Practical takeaways: define alerts, SLOs and SOPs, add a “what we can do” axis to risk, and avoid siloed thinking.
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chapters (10)
- 0:00Introduction
- 1:04The accident
- 2:49Medical diagnosis
- 3:32Listen to your alerts
- 5:19Root cause analysis
- 7:25Risk management
- 9:11Breaking silos
- 10:40AI for problem solving
- 12:47Life and work lessons
- 13:28Q&A
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