Delivering On The Promise Of Voice With Alexa
summary
Claims that cloud ML plus far-field microphone technology finally enable useful home voice interactions, with Alexa in tens of millions of homes and tens of thousands of skills available. Describes concrete skill anatomy—invocation, utterances, prompts, intents, slots/entities—and examples (Washington State ferry, Tonight Show, Johnnie Walker). Advises starting with fast/easy/fun, low-information tasks, using account linking and the developer console, iterating with scripted dialogues, testing with naive users, handling repairs, and passing certification before publishing.
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chapters (7)
- 0:00Introduction to voice technology
- 3:25Promise of voice interaction
- 10:50Design principles for voice
- 21:37Building Alexa skills
- 36:18Testing and refining skills
- 40:31Future of voice UX design
- 43:19Q&A and resources
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