Rasmus Sanko | Compass UX Session 2025
summary
Agency builds a practical ethics toolkit developed with the Danish Design Center called the Digital Ethics Compass — a board game and workshop with 22 questions plus talk cards — used to audit data, behavioral design and automation. Projects include a cancer prehabilitation care bundles algorithm that combines national registry data with BMI ASA and performance scores to tailor interventions, a dynamic FAQ driven by call transcriptions after callers reached service only 1 in 8 times and the right person 1 in 4, and procurement changes at Hollow to remove biased models.
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chapters (24)
- 0:00Introduction
- 1:04Childhood design to agency growth
- 2:51Design thinking and data-driven products
- 4:15Inclusive digital solutions
- 6:23Digital transformation beyond digitization
- 8:11AI agent hype pitfalls
- 10:22Continuous intelligence cycle
- 12:06Service design meets data science
- 13:31Dynamic FAQ case study
- 15:41Prehabilitation for cancer surgery
- 18:54Defining AI agents with PS framework
- 20:40Digital Ethics Compass intro
- 23:28Ethics in automation
- 27:44Digital Ethics Compass structure
- 33:47Autonomous bus surveillance case
- 37:22Ethical AI necessity
- 38:32Q&A: Speed vs correctness
- 39:57Q&A: AI mental health impact
- 41:00Q&A: Bias vs statistics
- 42:05Q&A: Apps vs AI agents
- 43:09Q&A: Leadership ethics
- 44:11Q&A: Ethical AI incentives
- 45:54Q&A: Ethics to regulation
- 46:57Q&A: Ethical data sorting
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