Melanie Bust | Compass UX Session 2025
summary
Argues that research must protect participants and surface real-world risks by showing concrete results: automotive crash dummies ignored women so women were ~73% more likely to be injured and ~17% more likely to die; Spotify ran lab simulator sessions, driver recordings and interviews, then built a physical device, Car Thing, with a tactile button that reduced distraction; recommends informed consent, anonymized data, expiration policies, session buffers and researcher wellbeing as standard practices.
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chapters (13)
- 0:00Introduction
- 0:27Speaker introduction
- 5:04Research ethics history
- 9:39Representation in automotive research
- 13:52Spotify driver safety research
- 19:36Ethical responsibilities in UX
- 22:49Best practices for ethical research
- 30:57Self-reflection for researchers
- 35:09Research ethics impact
- 36:54Q&A
- 40:05Entering UX research as junior
- 41:51AI in research ethics
- 43:39AI versus automotive testing
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