Keynote: Engaging Engineers to Delight the Customer and Drive Business Results
summary
Allstate describes a 2015 shift to co‑located labs, visible pipelines, pairing stations and Cloud Foundry to push product teams to build fast. A bespoke 12-week bootcamp with Galvanize trains developers and product managers together, producing early MVPs that validate or kill hypotheses; the program puts hundreds trained into production across three continents and claims faster delivery, measurable customer delight (social posts) and tighter cross‑team product flow for 16 million households.
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chapters (6)
- 0:00Introduction and personal journey
- 3:15Allstate’s transformation journey
- 8:15Building the developer ecosystem
- 12:52Training and cross-functional teams
- 15:24Leadership support and cultural change
- 18:35Customer impact and future outlook
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