Knowledge and AI Powering Microsoft & Office 365 Products
summary
Claims concrete gains: Microsoft builds a corporate knowledge graph combining Bing, LinkedIn and enterprise signals and calls it the largest graph of human activity at work, pushes it into products like Excel Data Types and a cross‑product Microsoft Search, and exposes Cognitive Services and the Bot Framework APIs. Numbers cited are specific (95% customer interactions AI by 2025, 75% apps with intelligence, 20 billion devices by 2020). Demonstrations include a working Excel entity conversion feature and Cortana’s “play my emails”; a home alarm example shows failure without the AI+knowledge pairing.
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chapters (25)
- 0:00Intro
- 2:09Reality of Modern Work
- 6:00What is Artificial Intelligence
- 9:24All 50 States
- 10:47Data Types
- 12:33Artificial Intelligence Numbers
- 14:23Why Now
- 15:30Knowledge Graph
- 16:20Knowledge Representation in Products
- 17:26Knowledge Graph Challenges
- 19:35How to Build a Knowledge Graph
- 20:29Knowledge and AI
- 21:33The Largest Graph of Human Activity
- 25:59Microsoft Search
- 27:30Cortana
- 28:39Home Security
- 29:03Email
- 29:33Calendar
- 29:58LinkedIn
- 30:40My Analytics
- 31:13Customer Service Support
- 31:57Cognitive Services
- 33:23Bot Framework
- 34:22Infrastructure
- 34:39Summary
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