~/talk

What does the future of communication APIs look like?

Talkat apidays Paris 2021 · 2021-12-07..12-09· [api-design]
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Twilio presents concrete additions: Twilio Live delivers one-to-many low‑latency video (~4s) built to scale to millions, the Conversations API adds Google Business Messages as a first‑class channel, and the new Content API auto‑translates a single rich‑content template across WhatsApp, Facebook and others to avoid duplicate code. The platform claims global reach via a Super Network in 100+ countries and 1,500 carrier partners, plus Flex One unifies SMS, email, chat and custom channels into a programmable contact center.

AI-written summary · about

  1. 0:00Intro
  2. 1:00Welcome
  3. 1:25Who are we
  4. 1:52What are we gonna talk about
  5. 2:27What is Twilio
  6. 5:33Twilio Technology Stack
  7. 8:31Use Cases
  8. 10:53Communication Channels
  9. 11:48Google Business Messages
  10. 15:19Content API
  11. 17:23Video communication
  12. 18:20Twilio Live
  13. 20:51Twilio Flex
  14. 22:06Omnichannel conversations
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