Digital Transformation in Government: Sustainability Insights
summary
Proposes a concrete method to count the carbon cost of public services by summing scope‑3 elements (devices, hosting, printing, travel, manual processing, Teams calls, legacy systems) and dividing by transactions to get a carbon cost per transaction. Cites STAR reporting to DEFRA, a 7–8% annual reduction target, consultant analysis and a website carbon calculator, highlights surprising volumes like 146 million sheets printed and ≈1 million letters for one benefit and an example claim that produced 200 MB + 19 pages of outputs. Suggests applying this to the top 75 services as a new GREAT standard metric.
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chapters (21)
- 0:00Introduction
- 1:02Where I work
- 2:10Efficiency in government
- 2:54The Star Report
- 3:56Company Profile
- 4:30CO2 Emissions
- 5:13Efficiency Curve
- 6:01Digital Services
- 6:35Emissions
- 7:00Curve Login Blog
- 7:21Backend manual labor
- 7:58Planetcentered design
- 8:42Cold weather payments
- 9:49Access to work
- 11:15Emission stickers
- 12:21D2P services
- 13:50The Great Standard
- 14:28Cost per transaction
- 15:39Types of services
- 17:07Cost per transaction formula
- 18:15Conclusion
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