Reimagine Guest Experiences with AI & APIs
summary
Oracle exposes 3,500 APIs across a hospitality platform that manages ~40,000 hotels and 4.5M rooms and shows a working plugin pipeline that turns those APIs into AI-ready functions. The demo wires Opera Cloud to ChatGPT-style plugins via Poly API, pre‑training calls, generating TypeScript libraries, and using pay‑by‑link flows so an end‑to‑end booking, check‑in and confirmation occurs in a sandbox — a sandbox reservation created during the presentation.
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chapters (7)
- 0:00AI and APIs in hospitality
- 4:41Guest journeys with AI plugins
- 8:39AI agents as booking channels
- 14:56Architecture for AI-ready APIs
- 17:27Poly API training and integration
- 19:15Poly API by Jake Dreyfus
- 21:44Poly API next steps
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