Creating Great Developer Experiences with Metrics and Automation.
summary
Shows how to measure onboarding with concrete funnels (page visit → sign up → first API call) and spots a typical drop from about 60% to 30% between stages; advocates tracking weekly active users not raw calls or tokens. Recommends automations: guided emails/in‑app prompts (use Pendo‑style overlays), governance rules to throttle or warn on spikes (e.g., 100 calls/min or repeated recursion), alerts when >5 500s in 15 minutes, and a customized welcome email flow tied to observed events.
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chapters (15)
- 0:00Start
- 0:55Creating Great Developer Experiences with Metrics and Automation
- 4:04Great Documentation and Tutorials
- 4:45Stability and Scalability
- 5:12Identifying Gaps in Developer Experience through Metrics
- 8:28Segmenting the Data
- 10:00Weekly Active Users
- 10:25Using Automation To Improve the Developer Experience
- 11:28Using Emails and in-App Notifications To Guide Users
- 11:55Creating Governance Rules To Stop Users from Going Off Track
- 15:01Using Emails To Guide Developers
- 16:12Use in-App Notifications To Anticipate Problems Users May Face
- 18:35Alerting Customer Success Teams Automatically
- 20:13Why Is Good Documentation So Hard To Find
- 21:59What Is the Biggest Thing That They Get Wrong about Developer Experience
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