Accessibility and User Experience: The Importance of Knowing the End User’s World
summary
Covers why accessibility experts need more than WCAG knowledge: they must understand assistive technologies, how those tools interpret code, and the interaction needs of people with disabilities to ensure usable experiences. Describes Sogei’s organizational and training model for in-house accessibility experts and how the company ensures its digital solutions for the central public administration are usable.
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chapters (8)
- 0:00Accessibility introduction
- 2:31Sogei's role
- 4:21Accessibility as personal experience
- 11:48Inclusive design
- 17:07Sogei's organizational model
- 23:56Accessibility experts' role
- 27:30Improvement points and challenges
- 29:58Q&A
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