Being a Cupcake in a Doughnut World: Understanding and Combating Bias
summary
Defines unconscious bias across areas like gender, race, religion, weight and invisible illnesses, explains how such biases influence team dynamics and product outcomes (citing examples like YouTube, Snapchat, Facebook, Google missteps), and offers a shared vocabulary plus concrete actions teams and individuals can take to recognize and counteract bias in hiring, design, and everyday interactions.
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