Help! My Manager Wants KPIs!
summary
Describes a practical approach for replacing top-down KPIs that damage teams (e.g., org-wide 80% test coverage or arbitrary velocity targets) with measurable engineering metrics and qualitative feedback. Presents automating DORA metrics—lead time, deploy frequency, MTTR, change-failure rate—by extracting timestamps from Git tags, combining those logs with anonymous Likert surveys and free-text feedback across ten teams to surface root causes and turn visibility into manager support.
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chapters (10)
- 0:00KPIs imposed
- 4:24Top-down KPI problems
- 8:57Types of KPIs requested
- 13:34DORA metrics
- 18:54Measuring team performance
- 25:09Gathering team feedback
- 31:10Measurement strategy and feedback
- 33:39Manager's role
- 35:51Conclusion and key actions
- 39:43Q&A
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