Two years in the US Digital Service
summary
A White House startup grows from 7 to 194 in two years and targets 200 teams by year end, embedding engineers and designers inside agencies to fix failing services. Projects include immigration system modernization, college choice tools, and a unified veterans digital experience; teams now live in DHS, VA, DoD and State. Selection follows three rules: biggest impact for most people, likelihood of success, and reuse potential; talks include specific product wins, failures, and operational lessons learned.
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