Hallway Testing - Cool Face of Usability Testing
summary
Hallway testing claims that quick sessions with non‑experts catch obvious but costly UX failures: a color‑coded booking UI on intercity PL breaks for colorblind users, a data‑integration tool expects drag-and-drop where users try double‑click, and there's no copy and paste for common tasks. Procedure is simple: recruit a few representative people, run short scripted scenarios, record where they get stuck, analyze and iterate. Nielsen’s rule — five users uncover 85% of major issues — guides how many to test.
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