Creating a Culture of Empathy
summary
A person who stutters turns that experience into a practical playbook: empathy moves from an idea into daily actions, summarized as empathy as a verb, practiced with pause before speaking, rephrase for clarification and “speak within tension.” Cited data claim 92% say empathy is undervalued, 90% would stay at an empathetic employer, 87% of CEOs tie empathy to financial performance. Offers a LinkedIn course and concrete habits to increase retention and collaboration; emphasizes practice, patience and inevitable failure along the way.
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chapters (5)
- 0:00Start
- 8:39empathy consultant
- 10:12Why is empathy important?
- 12:42What is empathy?
- 17:58What is culture?
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