Is Our Team as Resilient as Our Systems?
summary
Conference observes teams hiring faster than they can onboard, leaving people in production without training and a few heroes doing the work of three engineers. Problems listed are poor onboarding for different backgrounds, fragile tribal knowledge, loud voices shaping norms, and weak leadership. Suggested fixes include a standardized baseline curriculum, pair SRE sessions, a searchable knowledge index, rotating two-week team exposures to other teams, and formal mentor and sponsor roles with management recognition and time allocation to reduce single points of failure.
AI-written summary · about
chapters (7)
- 0:00Intro
- 1:33What is SRE
- 2:48How members integrate
- 4:03Tribal knowledge
- 7:38Generational gaps
- 9:45We can do better
- 10:04Our Guiding Principles
related talks
33mBuilding Sustainable Teams to Handle Uncertainty
24mResilient Systems Require Resilient People
18mWe need to talk about SRE burnout
36mResilience in Action
05m5 ways to burnout your engineers
21mEliminating Hero Culture on our Engineering Teams
28mTechnical Onboarding, Training, and Mentoring
34mResilience Isn’t a Buzzword