Words Matter: Eschew Obfuscation, Espouse Elucidation
summary
Examines the vocabulary used in information security—technical jargon, acronyms, inconsistent terms and negative phrasing—and argues for changing that vocabulary to improve communication with users, stakeholders and decision makers. Focuses on analyzing current security language and proposing ways to adopt clearer, more positive wording.
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chapters (9)
- 0:00The power of language
- 1:08Abysmal security language
- 2:58Transforming communication
- 4:35Security vs protection
- 6:48Avoiding technical jargon
- 9:31Creating a common glossary
- 12:33Adopting a steward mindset
- 14:36Implementing plain language
- 18:25Conclusion and call to action
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