RPA as a Tool for Self-Service Automation
summary
Explains using RPA (robotic process automation) as a self-service automation tool: describes applying RPA and related AI techniques to let business users automate their own repetitive tasks without heavy IT involvement, and covers architectures and practices for designing, managing and improving such self-service automation.
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chapters (14)
- 0:00Introduction
- 4:47RPA prerequisites
- 7:20Automation platform selection
- 10:09Starting RPA
- 13:05Classic approach problems
- 14:13Self-service automation
- 16:03Local competency centers
- 19:25Business training
- 21:37Training formats
- 23:01Results and scaling
- 26:40License and ROI
- 28:04Robot support
- 30:38Future plans
- 33:06Q&A
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