Learnings from over 800 Processes Automated. Success and Failure stories
summary
Claim: the team automates over 800 processes automated and runs customers with 300+ processes and 100+ unattended robots, yet maintenance, scheduling and SLAs drive the real work. Tools cited include UiPath Power Automate Blue Prisma Kibbana PowerBI and task‑mining with KY. Built: reporting dashboards, outsourced support teams, ML and LLM log analyzers and a dynamic allocation of processes algorithm that reallocates robots every few minutes to meet SLAs; these systems run 24/7 and materially reduce manual firefighting.
AI-written summary · about
chapters (5)
- 0:00Introduction
- 6:12Post-automation challenges
- 18:52Automation phase lessons
- 29:04Pipeline and business case
- 35:49Q&A
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