Ilari Henrik Aegerter at QA Fest!
summary
Asserts that common testing numbers like pass rates and coverage give false confidence and are dangerously misleading in the wrong contexts; uses the Cynefin model with its five domains to classify when metrics can and cannot be trusted; applies context-driven testing techniques — test charters, heuristics and exploratory sessions — to build a simple rubric mapping metric types to domain and demonstrates with examples how metrics fail in the complex domain.
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