Building And Deploying Omni-Channel Digital Experiences At Scale
summary
Claims that omnichannel scales when content is stored as a headless Git-based CMS and served through GraphQL are backed by concrete tooling and processes: Docker and Kubernetes for self-healing orchestration, GitOps for “content back, code forward” pipelines, and a private SaaS model for enterprise control. A composable architecture of packaged business capabilities plus DevContentOps workflows enables rapid, repeatable deployments. Implementations include cruise-line customer journeys, AI converting blogs into videos, and a major bank beginning cloud migration, all reported to work in production.
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chapters (7)
- 0:00Start
- 6:32Accelerating Change
- 8:45A New Architecture Shift
- 16:50Headless Architecture
- 22:58Automation & Orchestration
- 31:35Open Source
- 42:12Orchestration Ready
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