Product Q&A
summary
Roadmap preview lists concrete moves: migration to AWS for greater scale and geographic footprint, hiring (15 people in Q1) and internal reorganization to boost developer productivity. Product priorities are explicit: multi-provider plumbing, near-term APM expansion and compliance (3DS2, network mandates), then revenue optimization and transparency (reconciliation, reporting). Technical work includes vaulted card storage with strict access controls, exploration of network tokenization, and intelligent routing that optimizes success rates before cost. No merchant-of-record plan.
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chapters (14)
- 0:00Intro
- 1:38Infrastructure evolution
- 3:27Product evolution
- 6:30Payment software evolution
- 8:44Engineering challenges
- 11:29Customer challenges
- 15:07Merchant of record
- 16:27Network tokenization
- 19:01Wallet solutions
- 21:17Product roadmap
- 22:33Cardpresent support
- 23:21Revenue transparency
- 24:57Security
- 27:12Final Questions
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