~/talk

User Behavior Insights

Talkat OpenSearchCon Europe 2024 Β· 2024-05-06..05-07Β· [data-visualization, web-performance]
links:none on file
name:Eric Pugh
links:none on file
slides:none on file

An open source pipeline that actually captures granular search events is available: a client-side JS library sends impressions, mouseovers, clicks and add-to-cart events into OpenSearch (optionally via Data Prepper or S3), using a shared schema and unique query and result IDs so causality is traceable. Data stays under customer control (PII policy left to implementers), is near real-time, and already powers demos that extract user preferences for personalization and A/B tuning. The project has an RFC and a PR to upstream OpenSearch.

AI-written summary Β· about

  1. 0:00User behavior insights project
  2. 2:35Behavioral data for search relevance
  3. 12:09Virtuous circle of search relevance
  4. 17:30Tuning search with user behavior
  5. 26:43Demo of insights in action
  6. 31:18Integrating and extending the schema
  7. 32:24Standard for search analytics
  8. 33:32Q&A
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