Failure and Wikipedia: how encyclopedias work
summary
GLAM work at the Crafts Museum in Delhi forces unexpected detours: teaching English keyboards and Indic typing, confronting low internet familiarity, and a photographer who learns uploads and contributes over a thousand images. Outreach tactics that hand out badges produce meetups of freeloaders who vanish after swag. An edit campaign that aims for 100 new editors but nets almost none exposes cultural and policy barriers; controversial articles get nominated or blanked monthly, sock‑puppet attacks require repeated page protections.
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chapters (7)
- 0:00Failure and Wikipedia
- 2:59Politics in tech and Wikipedia
- 7:11Wikipedia in India challenges
- 15:10Rethinking Wikipedia community
- 22:14Controversial articles experiments
- 33:17Wikipedia diversity struggles
- 46:54Human limits in Wikipedia
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