~/talk

Social n/w Analytics to enhance Marketing Outcomes in Telecom Sector

Talkat ODSC India 2018 · 2018-08-31..09-01· [machine-learning]
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slides:none on file

Covers using social network analytics (SNA) and graph theory applied to telecom call data (call frequency, duration, connection types) plus demographic/firmographic features to identify communities and key influencers. Demonstrates a use case implemented with SAS SNA and NodeXL showing how targeting identified influencers can improve campaign adoption and retention and amplify marketing impact.

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