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Beyond the Ephemeral: Mastering Serverless Metrics at Scale With Shopify

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Shopify builds a serverless metrics pipeline that runs OpenTelemetry collectors as sidecars, sending OTLP over the public internet into regional ingestion clusters and then through a metric router into Prometheus‑compatible storage. It converts exponential histograms to DD Sketches, handles 100 GB/s logs, 12 million spans/s and ~350 million stat samples/s at peak, and uses reduced collector flush intervals, 10s Cloud Run shutdown handling, and label‑dropping cardinality control to prevent data loss and runaway cost.

AI-written summary · about

  1. 0:00Serverless metrics at Shopify
  2. 1:45Global observability challenges
  3. 3:34Building Observe platform
  4. 5:22Kubernetes at Shopify
  5. 6:23Motivation for serverless
  6. 8:10Serverless observability challenges
  7. 9:14Serverless metrics instrumentation
  8. 10:19StatsD and OpenTelemetry
  9. 12:26OpenTelemetry sidecar
  10. 13:52Metrics pipeline and traces
  11. 14:38Metric router and cardinality
  12. 16:04Sidecar config for traces
  13. 17:49Day two operations
  14. 18:53Developer experience
  15. 19:34Logging and security next
  16. 20:38Pipeline optimizations
  17. 21:21Q&A
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