Beyond the User: People at the Center

on YouTube ↗28m

" summary

A Spanish-language presentation about using a people-centered design approach that goes beyond treating individuals merely as users, focusing on improving communication and strategy with clients and multidisciplinary teams. It explains how to build client trust and collaborate effectively with business, development, marketing and other stakeholders to achieve better outcomes, drawing on strategic design, leadership (UX-PM Level 3) and digital accessibility practices.

AI-written summary · about

" chapters (9)

1. 0:00Introduction
2. 2:09Helping mindset in design
3. 3:14Human-centered design
4. 6:05Case study: Symfony
5. 9:16Case study: Sevenly
6. 14:57Implementation process
7. 18:10Latin American adaptation
8. 19:15Communities and resources
9. 20:39Q&A

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