~/talk

UX Design and Education for Effective Monitoring Tools

Talkat LISA17 · 2017-10-29..11-03· [ux-and-product-design, observability]
slides:none on file

Argues that UX changes measurably improve monitoring: adds an alert previewer that shows aggregation (average over 10 minutes) and notification windows so a >5-errors rule stops spamming; introduces Mad Libs defaults (average, 30s check) and hides the dangerous “final point” option to prevent misuse; replaces cryptic query syntax with a form-based builder, increasing adoption and raising satisfaction from 3/7 to 4/7 in surveys. Mentions Graphite, OpenTSDB, Datadog, Terraform, Splicer and rollup/caching ideas; accessibility fixes (8% red‑green colorblind men) also reduce confusion.

AI-written summary · about

  1. 0:00Introduction
  2. 0:46Speaker Deck
  3. 1:07Agenda
  4. 1:27Team Culture
  5. 2:26Documentation
  6. 3:23Why should we care
  7. 4:01Graphite vs Open TS
  8. 4:40Monitor AMA 2017
  9. 5:13Why you should invest in this
  10. 5:37Prevent misunderstandings
  11. 6:43Data Democracy
  12. 7:39Quote
  13. 8:53Sharing What You Know
  14. 9:08Example of an Alert
  15. 9:56Aggregate Series by Average
  16. 11:07Best Practices
  17. 12:42Pitfalls
  18. 12:58Final Points
  19. 14:16Designing What Your Users Want
  20. 14:41Performance
  21. 15:08Storage
  22. 16:12Cache
  23. 16:22Splicer
  24. 16:32Lowhanging fruit
  25. 18:27Exploration
  26. 18:58Dont mess with this
  27. 20:42Accessibility
  28. 22:10Color Schemes
  29. 23:14Navigation Bars
  30. 26:02Terraform
  31. 26:27Datadog
  32. 26:49Recap
  33. 27:00Simplicity
  34. 27:11No one uses it
  35. 27:44My example
  36. 28:22Input field
  37. 29:17UI form
  38. 29:49Power users
  39. 30:44You dont have to be building
  40. 30:57Education vs intuition
  41. 31:57Statistics vs useful data
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