Stories from the Trenches of Government Technology
summary
Stories describe building the vets.gov platform with a thin Rails API and React front end that cuts processing from 100+ days to one day, raises online applications from under 100 to over 500/day, and drops error rates from ~70% to <0.01%. A single STRecs bug causes 5% of veterans to get benefits wrongly and is fixed to 0% in 44 days. Federal bug bounties find 138 bugs versus 30 previously, average payout $1,086, and teens report critical vulnerabilities.
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