From hallucinations to hard truths
summary
A field report on what actually breaks and what fixes it: demos that went nowhere after rushing to build; the first AI feature that takes six months to launch and the pivot to embed AI engineers into product teams that finally ships; governance rules like PII never touches the model and an eval framework tying model accuracy to cost, revenue and latency; Gartner warnings—85% sponsor failure and ~40% agent projects cancelled—and a six‑figure cost variance from unoptimized models.
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chapters (10)
- 0:00Introduction
- 0:50Solving the wrong problem
- 2:14Impact versus effort
- 2:35Lack of executive sponsors
- 3:59Team not built to ship
- 5:25Hype around agentic AI
- 6:51Ignoring AI evals for ROI
- 7:54Biggest risk is not the model
- 9:18Model slow and expensive
- 10:21Summary
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