The Better Quality Movement - How We Can Advocate for a Better Digital World
summary
Exposes concrete failures and concrete fixes: a platform built to run 7,000 machine learning models at scale, real deployments that lose money — $590 million Mars orbiter crash from unit mismatch, $440 million trading loss from a partial deploy — and medical and automotive bugs that cause deaths; shows tools (Selenium, automated regression suites, chatbots) actually used, reproduces hallucination failures where AI gives false citations, and demonstrates whether systems and processes built to catch these problems work or fail.
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chapters (8)
- 0:00Introduction
- 10:44Why quality matters
- 21:27Cost of poor software quality
- 27:28When bad quality kills
- 35:18Moral obligation to improve quality
- 40:36Building the Better Quality Movement
- 47:14Becoming a quality activist
- 51:30Call to action
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