Kubernetes: Putting the Focus on Upstream Usability with SIG Usability

on YouTube ↗22m

" summary

SIG Usability reports a user research pipeline using jobs to be done methodology, a screening survey and planned qualitative interviews, with a screening sample of 1,800 responses and 41 volunteers for follow up. Findings show documentation as the top learning resource, heavy use in production and a surprisingly high satisfaction metric NPS 62.5. All data and artifacts are being open sourced, and contribution channels include the Google group, GitHub repo and Kubernetes Slack channel.

AI-written summary · about

" chapters (11)

1. 0:00Start
2. 0:06Community Update
3. 1:41The Upstream Iconography for Kubernetes
4. 2:53Top Areas the Kubernetes Project Needs To Address in 2020
5. 3:42Where To Find Us
6. 4:00Google Groups
7. 7:59Jobs To Be Done
8. 12:24Screening Survey
9. 16:16Activities
10. 18:40The Net Promoter Score
11. 20:32Next Steps

" related talks

• 25mWhy is Anyone Using Kubernetes Anyway?Tasha Drew, Josephene Pynadath, Carl J Pearson, Gaby Moreno Cesar · KubeCon + CloudNativeCon North America 2021
• 24mStudying Kubernetes' Users with SIG...Tasha Drew, Carl J Pearson, Gaby Moreno Cesar, Josie Pynadath · KubeCon + CloudNativeCon Europe 2021
• 32mDeep Dive: Kubernetes (Release) SIGStephen Augustus, Tim Pepper · KubeCon + CloudNativeCon Europe 2019
• 32mSIG Usability: Deep DiveVallery Lancey · KubeCon + CloudNativeCon North America 2019
• 29mInside Kubernetes SIG Contributor Experienc...Nabarun Pal, Prajyot Parab, Avni Mahajan, Swathi Rao · KubeCon + CloudNativeCon India 2026
• 23mHow Kubernetes Works: Community, Velocity and ContributionAparna Sinha, Brian Grant · Open Source Leadership Summit 2017
• 06mKeynote: Kubernetes Project UpdatesEmily Fox, Ricardo Rocha, Frederick Kautz · KubeCon + CloudNativeCon North America 2022
• 34mDeep Dive: Scalability SIGWojciech Tyczyński, Shyam Jeedigunta · KubeCon + CloudNativeCon Europe 2019