Digital serenity: How to reduce user stress ...
summary
Funka Foundation outlines what actually causes digital stress: sensory overload, ambiguous controls, broken feedback and timeouts, with concrete examples (misleading cookie banners, an error message that misreports date format, duplicated magnifier icons). The claim: small design changes — clearer headings, prominent search, fewer distractions, multimodal content and user testing with people with different abilities — measurably reduce cognitive load. Ongoing research includes usability tests of cookie banners and case studies of sites like Zoom, NPR and gov uk showing how subtle fixes improve completion rates.
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chapters (17)
- 0:00Introduction
- 4:10What happens when we get stressed
- 6:40Situation matters
- 10:25What triggers stress online
- 15:30Mysterious interactive elements
- 17:57Lack of feedback
- 20:05Distractions
- 23:24Moving from distraction to focus
- 24:41Brainfriendly website designs
- 25:19Highlight important information
- 29:53Design insights
- 31:00Small subtle changes
- 33:11Summary
- 35:16Questions
- 36:16Reading order
- 38:46Bookings
- 39:56Cookie consent
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