Ok Google! We need to talk
summary
Demonstrates building a tour-booking conversational agent using Dialogflow (formerly API.ai) with entities and intents, shows extracting dates/locations, using contexts and prompts, and writing example dialogues for two personas. Uses Google Cloud Functions or the inline editor as fulfillment, connects via webhook, and tests live responses that ask follow-ups and confirm actions. Highlights multiple language support and one-click integration to publish to Google Assistant, Messenger and other platforms; example interactions succeed in demo.
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chapters (10)
- 0:00Start
- 5:08Conversation basics
- 5:27Cooperative Principle
- 8:19Writing down all the actions
- 9:18Diagrams
- 9:43Design your LX
- 10:13Pick the right use cases
- 12:22Step 4.b: Write down your use cases
- 13:12Step 4.c: Create a persona
- 14:35Step 4.d: Write dialogs
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