~/talk

Why are we scared of user research?

Talkat FOSDEM 2021 · on Saturday, 2021-02-06· at 15:00· D.design· [ux-and-product-design]

Examines why most free/libre open source projects avoid user research by proposing a tongue-in-cheek classification of project types based on attitudes toward studying users. Explains what user research entails, outlines benefits for free software projects, and offers practical advice on getting started with techniques for engaging real users.

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