Benefits of Usability and User Experience in Automated Driving
summary
Identifies specific benefits of improved usability and user experience for human–machine interfaces in automated driving and autonomous mobility, arguing these benefits help gain public acceptance and mainstream adoption. Names user-centered design as the approach and links better UX/usability to outcomes in both usage contexts and development contexts—competitive advantage, lower risk, and reduced development costs—to justify UX activities to management of automated driving and HMI development organizations.
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