Sensory Friendly Monitoring: Keeping the Noise Down
summary
Monitoring noise creates real cognitive and operational costs: studies show 25 minutes to reset after minor interruptions, AP-style scores drop about half a point and a 300-person Michigan State trial triples completion time. Practical actions include categorizing alerts (notably false positives and false negatives and flapping systems), routing pages to the correct on-call, embedding runbook links in notifications, adding minimal redundancy beyond Slack, and running regular sprint cleaning postmortems that ask: was the alert needed, automated, and permanently resolved.
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chapters (5)
- 0:00Start
- 3:33Quality Cost Associated with Frequent Interruptions
- 8:48Categorization
- 10:05Actionable Alerts
- 16:01Keeping Alerts Relevant Sprint Cleaning
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