Sensory Friendly Monitoring: Keeping the Noise Down
summary
Shows how to cut alert noise by categorizing alerts (service, staging vs prod), routing them to the right people and channels (Slack, PagerDuty, email, JIRA, Elastic, AWS/GCP) and building simple workflows and routines so true incidents surface. Cites Gloria Mark’s study with a 25 minute recovery time per interruption and an AP study with a 0.5 point drop. Gives a concrete failure: a wake-up false alarm at 4am for low DB memory, and recommends alerting on errors, adding thresholds, and flexible redundancy so notifications remain trustworthy.
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chapters (19)
- 0:00Intro
- 0:56Side Stretches
- 1:06Sensory Friendly Monitoring
- 1:27Muting Notification Sources
- 2:06Killing Notification Sources
- 2:27Unhappy
- 2:37Finding a Happy Place
- 3:27Cognitive Energy
- 4:39AP Study
- 5:46Multitasking
- 6:42Reducing Noise
- 8:19Your own noise
- 9:03Communication boundaries
- 10:45False positives
- 14:05Flexibility and redundancy
- 15:38Trust your noise
- 16:36Keep reevaluating
- 18:05Additional resources
- 18:17Questions
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